Reset passwords
Set a new password, such as SilverOtterLamp27, and require a change at the next sign-in unless you clear that option.
Helpdesk tasks
Reset Passwords, Issue Passes and Add Users
The changes a helpdesk makes every day, on the users you select. Each new password or pass is shown once, and never kept.
What you get
Temporary Access Pass
Issue a pass under the tenant's policy. Set its lifetime or use the policy default; it's limited to 1 use unless you clear that setting.
Require users to register for MFA again
Removes the user's phone numbers, Authenticator apps and software tokens, so they register again at next sign-in.
New users
Create a user, add several from a CSV file or base a new user on an existing member, copying their manager, groups and licences.
How it works
Run the change, then copy the result
Select the users
Or leave the list empty to create a new user.
Choose the change
Check it in its window, then select Run.
Copy the new password or pass
Copy it before you close the window: it's shown once.
Shown once, never kept
After a run, a window shows each new password or pass once, in the order of the users, with Copy.
- Altivane doesn't keep it. It isn't in the change log, the Output pane or the diagnostic log.
- A password you copy stays out of the clipboard history, and is cleared from the clipboard when you close the window.
- New passwords are 3 common words and 2 digits, or 12 to 24 letters and digits. Neither has spaces, punctuation or the digits 0 and 1.
- A pass replaces any pass the person has. Microsoft makes it, within the tenant's Temporary Access Pass policy.
- Create passwords, passes and users only from the Users page, not in a workflow.
More for each user
Common changes for user accounts and mailboxes.
- Block sign-in, Allow sign-in, and Revoke sign-in sessions, which signs users out everywhere
- Assign a licence and Remove a licence, chosen from the tenant's products with their free seats
- Add to group and Remove from group, for security and Microsoft 365 groups
- Set manager, Update profile and Set usage location
- Delete user, and Restore a deleted user within 30 days
- Resend a guest invitation to guests who haven't accepted
- Copy group memberships and Copy a user's access, to give a new user's mailbox another user's distribution lists and mailbox access
With Helpdesk access, Altivane reads the tenant and makes the changes for users: sign-in, sessions, licences, groups, manager, new and deleted users, passwords and MFA methods. Mailbox changes need Manage. See Security.